Supervisor, Family Services

OVERVIEW

The Supervisor of Family Care is responsible for the day-to-day activities of the Southwest Transplant Alliance Family Care Coordinators. Supervisor, Family Care will help guide services related to STA Family Care, and Aftercare programs. Engages with Clinical and Hospital Services leadership to foster, promote and sustain cross-departmental collaboration in support of optimal outcomes. 

EDUCATION & WORK EXPERIENCE NEEDED

  • Bachelor’s degree is preferred in Counseling, Ministry, Social Work or Psychology or equivalent experience working with families in crisis.

  • Prior experience leading or managing staff. 

  • Bereavement Facilitator certification preferred within one year of employment. Excellent communication skills required.

  • Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly.  

  • Demonstrated experience in creating and delivering quality training and educational materials and programs. 

  • Ability to work both independently and as part of a team required.

  • Ability to cope with high levels of stress and able to handle a heavy workload.

  • Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities. Current Driver’s License required.

  • Proficient in MS Office (Word, Excel and PowerPoint).

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