Family Care Coordinator

OVERVIEW

The Family Services Coordinator will conduct services related to STA Family Services programs to families of potential organ donors and will follow up through the STA Aftercare Program. The Family Services Coordinator is a dual advocate who responds to potential donor families in a respectful and sensitive manner at all times to ensure the needs of the family are met while advocating for potential recipients in need of transplants. Engages with Clinical and Hospital Services leadership to foster, promote and sustain cross-departmental collaboration in support of optimal outcomes.

EDUCATION & WORK EXPERIENCE NEEDED

• Bachelor’s degree is preferred in Counseling, Ministry, Social Work or Psychology or equivalent experience working with families in crisis.

• Bereavement Facilitator certification preferred within one year of employment. Excellent communication skills required.

• Must have the ability to communicate effectively with all levels of personnel and to represent the organization professionally.

• Ability to work both independently and as part of a team required.

• Ability to cope with high levels of stress and able to handle a heavy workload.

• Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities. Current Driver’s License required.

• Proficient in MS office, Word, Excel, Power Point.

Additional Information:

Southwest Transplant Alliance is actively taking precautions to protect our community, staff, and partners during this time of medical emergency due to COVID-19. To be employed with Southwest Transplant Alliance, you MUST be FULLY vaccinated for COVID-19.

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