Marketing Communications Associate

Summary: 

At STA, we believe our superpower is our people. It is no accident that our values are rooted in saving lives through organ and tissue donation. This role is focused on growing, looking for a different way to drive our mission and sustaining the best OPO in the country. The Marketing Communications Associate is a generalist role supporting internal and external communications initiatives.

 

Additional Information: Southwest Transplant Alliance is actively taking precautions to protect our community, staff, and partners during this time of medical emergency due to COVID-19. To be employed with Southwest Transplant Alliance, you MUST be FULLY vaccinated for COVID-19. Under the strategic direction of the Director of Marketing Communications, the Marketing and Communications Associate is responsible for crafting clear and compelling written and visual content for a range of purposes which educates, motivates, and empowers audiences to engage with STA’s lifesaving mission of donation. This position builds connectedness, inspires others, and promotes our culture of joy in a meaningful way. 

 

Essential Job Functions and Responsibilities: 

  • Supports the overall marketing and communications strategy, with a special focus on delivering high quality experiences and a desire to support our frontline teams, donation partners, and communities we serve

  • Develops creative and clear written content and design elements for projects including, but not limited to public website, social media, employee intranet, campus monitors, internal and external newsletters, and other projects as needed 

  • Responds to and fulfills requests from media, community members, donation partners, and STA staff in an appropriate, timely, and professional manner  

  • Assists with drafting press releases and communication plans

  • Proofs and edits materials for basic grammatical content

  • Coordinates production of compelling print and digital materials, including but not limited to social media graphics, flyers, invitations, and videos in collaboration with appropriate partners

  • Communicates clearly in the written and verbal form with a variety of audiences  

  • Supports the overall media relations strategy by working with internal and external resources to curate story content, build relationships with media partners, develop key messages, identify most appropriate spokesperson upon request, and facilitate interviews as needed

  • Curates inspiring stories for use on social media and other outlets, including STA staff, donation partners, donor families, and transplant recipients willing to share their connection to the mission  

  • Maintains STA Swag and Print Shops, including monitoring inventory levels, stocking new items, and assisting staff with usage 

  • Tracks projects and oversees production schedules to ensure deadlines are met

  • Builds and nurtures professional relationships both within and outside of STA

  • Represents STA and Donate Life Texas at industry and community events 

  • Performs other duties as assigned 

 


Compliance:  

  • OSHA CATEGORY DEFINITION: Category 3 - The incumbent in this position has no potential for occupational exposure  

  • The incumbent will have access to confidential material and is required to use discretion with this information and comply with STA Confidentiality policy 

 

 

Education, Experience, and Licensing Requirements: 

  • Bachelor’s degree is preferred in marketing, public relations, event planning, community relations, volunteer management, or related field  

  • Three years of communications experience in media relations, marketing, public relations, or similar field required 

  • Bi-lingual (Spanish) preferred

  • Direct experience in a healthcare setting is strongly preferred

  • Current Driver’s license required

 

 

Qualifications and Skills: 

  • Proficiency in Microsoft Office required. Experience with Adobe Creative Cloud Suite, Canva required 

  • Must be a strong writer with experience in content creation 

  • Graphic design experience required to develop fliers, web content and social media graphics 

  • Experience with database management systems preferred 

  • Excellent communication skills required.  Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly

  • Detail oriented, organized, and able to demonstrate excellent time management skills. Ability to prioritize multiple requests and meet assigned deadlines 

  • Ability to work both independently and as part of a team required

  • Ability to cope with high levels of stress and able to handle a heavy workload

  • Ability to travel in light and commercial aircraft or drive his/her personal auto in order to meet all job duties and responsibilities 

 

PHYSICAL ENVIRONMENT / WORKING CONDITIONS: 

Normal office environment, travel in light and commercial aircraft, or automobile in order to meet all the 

duties and responsibilities of the position. 

 

OTHER: 

Southwest Transplant Alliance maintains a policy of nondiscrimination with employees and applicants for employment. No aspect of employment will be influenced in any manner by race, color, religion, sex, age, national origin, physical or mental disability, genetics, sexual orientation, gender identity, gender expression, or any other basis prohibited by statute. In addition to federal law requirements, STA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the STA has staff. 

 

Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of the Director of People Services. 


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