Transportation Manager

Summary: 

 At STA, we believe our superpower is our people. It is no accident that our values are rooted in saving lives through organ and tissue donation. The Manager of Logistics would be responsible for creating and ensuring that multiple transportation methods are efficient and effective throughout the organization. This role will organize and manage the transportation of organ and tissue donors, recovery teams, staff, organs, and blood/tissue samples to their appropriate destinations. This requires in-depth knowledge of systems and industry standards related to ground and air transportation. They coordinate with internal and external stakeholders to create the most efficient workflow possible to maximize donation and safeguard the gift.  

 Essential Job Functions and Responsibilities: 

  • Planning and managing multiple methods of transportation, both ground and air 

  • Directing, optimizing, and coordinating full transplant cycle 

  • Identifying, creating, and implementing Standard Operating Procedures and guidelines as needed that adhere to all relevant regulations and ensure safe transportation 

  • Liaison between STA and its suppliers, hospitals, and funeral homes 

  • Keep track of transport costs and efficiency 

  • Partner with the Clinical and Recovery Services leaders to ensure efficient processes for staff 

  • Meet cost, productivity, accuracy, and timeliness targets 

  • Maintain metrics and analyze data to assess performance and implement improvements 

  • Perform modeling and simulation of financial and operational processes for decision-making 

  • Comply with STA’S policies and procedures, laws, regulations, and requirements 

  • Resolve any arising problems or complaints 

  • Performs other duties as assigned 

 

 Compliance:  

  • OSHA CATEGORY DEFINITION: Category 1 – The incumbent in this position has potential for occupational exposure.  

  • The incumbent will have access to confidential material and is required to use discretion with this information and comply with STA Confidentiality policy 

 

Education, Experience, and Licensing Requirements:  

  • Bachelor's degree in business administration, logistics, or relevant field. A minimum of 3 years’ experience in a similar role. In-depth knowledge of the transportation industry.  

  • Solid understanding of logistics and asset tracking and management software 

  • Experience with courier services and last-mile delivery 

  • Experience in the utilization of asset management systems effectively to facilitate the achievement of performance objectives, as well as reporting lost and missing assets 

  • Knowledge and/or experience with implementation and oversight of critical care transport modalities 

  • Knowledge of 14 CFR 135 certificate preferred 

  • Current Driver’s license required 

 

Qualifications and Skills: 

  • Excellent oral, written, and documentation skills 

  • Creative thinking skills 

  • Excellent problem-solving skills 

  • Proven ability to meet deadlines in a fast pace changing environment 

  • Good time management and organizational skills 

  • Strong proficiency in MS Office programs, including Excel 

  • Demonstrated dynamic customer service and customer-focused skills and etiquette 

  • Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly 

  • Ability to work both independently and as part of a team required 

  • Ability to cope with high levels of stress and able to handle a heavy workload 

  • Ability to be flexible in a dynamic work environment 

  • Ability to travel in light and commercial aircraft or drive his/her personal auto in order to meet all job duties and responsibilities