Hospital Services Coordinator (Beaumont)
OVERVIEW
The Hospital Services Coordinator independently consults with assigned hospitals in the Southwest Transplant Alliance service area, specifically with key hospital decision-makers. Assists hospitals in the development of policies and procedures regarding organ/tissue donation. Educates nurses, physicians, and other hospital personnel throughout key hospital units to increase organ and tissue donation. Effectively interacts with hospital staff to develop and implement communication plans which are designed to heighten their knowledge about and participation in the referral and donation process. In addition, monitors this process through evaluation of referral and donation patterns through hospital needs assessments, death record reviews, Hospital Service Plans (HSPs), post-donation/referral conferences, PDSA's, and case reviews with the clinical staff.
EDUCATION & WORK EXPERIENCE NEEDED
Bachelor’s degree in business, marketing, life sciences, public relations or communication is required.
Prior experience with an Organ Procurement Organization, healthcare or allied healthcare organization is preferred.
Ability to develop relationships with clients of diverse backgrounds in all areas of a health care organization. Ability to navigate through a fast-paced critical care hospital environment is essential to being successful in this role.
Excellent communication skills required. Must have the ability to communicate effectively with all levels of personnel and to represent the organization professionally.
Ability to work both independently and as part of a team required.
Ability to cope with high levels of stress and able to handle a heavy workload.
Ability to travel in light and commercial aircraft, or drive his/her personal auto in order to meet all job duties and responsibilities. Current Driver’s License required.
Ability to work alternate hours and respond to referrals and other situations requiring their presence and expertise.
Proficient in MS Office, Word, Excel, PowerPoint.
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