Accounts Receivable Specialist
At STA, we believe our superpower is our people. It is no accident that our values are rooted in saving lives through organ and tissue donation. This role is focused on growing, looking for a different way to drive our mission and sustaining the best OPO in the country. The Accounts Receivable Specialist is responsible for supporting the Assistant Controller in carrying out the Accounts Receivable responsibilities of the Finance department.
Essential Job Functions and Responsibilities:
Prepare and issue invoices to transplant centers, hospitals, healthcare providers, and other external entities accurately and in a timely manner
Responsible for billing for Organ and Tissue activities as well any related transportation services
Responsible for surgeon fee, research, referral calls, and other miscellaneous billing
Generate regular reports on accounts receivable status, aging, and collection efforts
Maintain a systematic record of all billing transactions
Monitor accounts receivable and follow up on overdue payments
Collaborate with clients to resolve billing discrepancies or issues
Reviews Organ and Tissue data book monthly
Reconcile accounts receivable transactions and resolve discrepancies monthly
Research all e-mails requesting information for tissue and organ cases
Provide exceptional customer service to clients and maintain positive relationships with key stakeholders
Provides analysis when requested from administrator
Performs other duties as assigned
Compliance:
OSHA CATEGORY DEFINITION: Category 3 – The incumbent in this position has no potential for occupational exposure
The incumbent will have access to confidential material and is required to use discretion with this information and comply with STA Confidentiality policy
Education, Experience, and Licensing Requirements
High School diploma required
3+ years of relevant experiences in accounts receivable, preferably in the healthcare or non-profit sector
Strong attention to detail and problem-solving skills
Knowledge of major accounting software packages for general ledger accounting (MS Dynamics SL or MS Great Plains preferred
Current Driver’s license required
Qualifications and Skills:
Excellent oral, written, and documentation skills
Proficient in the use of Microsoft Excel and Word
Must have the ability to communicate effectively with all levels of personnel and to represent the organization publicly
Ability to work both independently and as part of a team required
Ability to cope with high levels of stress and able to handle a heavy workload
Ability to be flexible in a dynamic work environment
Ability to travel in light and commercial aircraft or drive his/her personal auto in order to meet all job duties and responsibilities