The experience of losing a family member is understandably difficult for donor families and friends. Many find comfort knowing that their loved one gave the ultimate gift of life. Southwest Transplant Alliance (STA) is committed to honoring the memories of donors and supporting donor families in their journeys.

After the death of a loved one, STA provides a 12-month program that supports families during their loss. Our family care and bereavement team is available to assist with bereavement materials, direct you to local support groups, and provide guidance through phone calls and correspondence. We invite you to attend volunteer events that honor your loved one. We can even connect you with volunteer opportunities.

Honoring Your Donor

Southwest Transplant Alliance believes organ, eye and tissue donors are heroes. Our bereavement program is specially designed to honor the memory of donors and offer reassurance and support to donor families. Some of the features of this program include:

Organ Donor Family and Recipient Communications

The decision to correspond with your family member’s recipient(s) is a personal one. Some choose to share their loved one’s story, while others wish to learn more about the recipients. All correspondence is anonymous and identities are kept confidential until both the legal next of kin and the recipient agree to share identifying information. Southwest Transplant Alliance is bound by medical ethics and privacy regulation. We take donor and recipient privacy very seriously.

If you are considering writing to your loved one’s recipient(s), please use the following guide when you draft your correspondence.

Download the Writing to Transplant Recipients guide:

English (PDF)
Spanish (PDF)

It’s important to remember that while you may wish to correspond with a transplant recipient, it’s the recipient’s personal choice whether or not to return the sentiment. Some transplant recipients have said that the emotions surrounding their lifesaving gift can be overwhelming, and it’s difficult for them to express their gratitude in words. Still others may take several months or years before they feel comfortable responding.

Meeting Organ Recipients

Donor families often request to meet their loved one’s recipients and we love to help arrange that whenever possible. The best place to start is by writing the recipients a letter. Contact us and we’ll explain the process and help you with writing the recipients of your loved one’s gifts.

Tissue Donor Family and Recipient Communications

Due to the large number of lives saved with a single tissue donation, communication with tissue recipients differs from that of organ recipients. Our tissue partner organizations have explained that healthcare providers are prevented from releasing specific information about tissue recipients. Only the recipient may approve release of their information, therefore, contact cannot be initiated by the donor family.

However, several programs have recently been created to encourage tissue recipients to reach out to their donor families. As a result, the number of correspondence received has greatly increased. Should Southwest Transplant Alliance receive a letter from one of your loved one’s tissue recipients, we will forward it as soon as possible. For this reason, it’s important to keep Southwest Transplant Alliance informed with your most up-to-date contact information.

Grief Support and Resources

Grieving is both natural and healthy. Communicating with your family, friends and others who have experienced loss is a healthy way to deal with the sometimes overwhelming grief you may experience as a donor family member.

Southwest Transplant Alliance has compiled a recommended reading list to help donor families deal with grief.

Some Texas counties have bereavement and support groups that meet regularly. For more information about bereavement programs in your county, call the Southwest Transplant Alliance at 800-788-8058.

Braxton Brock’s Story

Watch as his mother, Melissa Howell shares her experience about her donor hero son Braxton.

More Grief Resources